5 Star Sydney Tours FAQs

5 Star Sydney Tour Information

Questions and Answers

Like to know more about our 5 Star Sydney Tours? Please read our FAQ section below! If you have any other questions about our tours of Sydney, the Blue Mountains and the Hunter Valley – don’t hesitate to get in touch. Our contact details can be found at the bottom of the page.

How many people may come on the tour?

A minimum payment for 2 passengers is required however, we are happy to conduct a single person tour. A maximum of 4 passengers per booking is accepted.

Are children welcome?

Children are more than welcome, provided they are at least 7 years of age or older. Proof of age may be requested and children under 145cms tall are not permitted on the tours. Please click on the link below to see state regulations regarding height of children travelling without a “Child Seat”.

What is included in the tours?

All 5 Star Sydney Tours include morning and afternoon tea, bottled water a private driver/guide and hotel pickup and drop-off.

Are their any extra costs?

Food and drink (unless otherwise specified), gratuities and entrance fees (Featherdale Wildlife Park, approx. $35 per person and Scenic World, varying cost) are not included in the tour prices.

What type of vehicle is used for the tours?

We currently operate a Luxury All Wheel Drive SUV, which is a luxury crossover that seats a maximum of 5 passengers including the driver.

What should I bring with me?

We operate in all weather conditions, please ensure that you dress appropriately and bring wet and cold weather clothing. Suitable walking shoes are recommended.

What is the cancellation policy?

If you cancel 14 days in advance of the tour there is no cancellation fee. Canceling between 10 and 6 days in advance is a 50% cancellation fee. When canceling with less than 6 days notice of the tour, there is a 100 % cancellation fee. Once on tour, or the tour is completed, no refunds are applicable for the tour or part thereof.

Where can I read all the terms and conditions?

Our full terms and conditions are available to read on the web site by following this link.