5 Star Sydney Tours FAQs

5 Star Sydney Tour Information

Questions and Answers

Like to know more about our 5 Star Sydney Tours? Please read our FAQ section below! If you have any other questions about our tours of Sydney, the Blue Mountains and the Hunter Valley – don’t hesitate to get in touch. Our contact details can be found at the bottom of the page.

How many people may come on the tour?

A minimum payment for 2 passengers is required however, we are happy to conduct a single person tour. A maximum of 6 passengers per booking is accepted.

What is included in the tours?

All 5 Star Sydney Tours include lunch, morning and afternoon tea, bottled water a private driver/guide and hotel pickup and drop-off.

What type of vehicle is used for the tours?

We currently operate a Luxury All Wheel Drive SUV, which is a luxury crossover that seats a maximum of 7 passengers including the driver. The Vehicle has full climate control for your comfort. It is also stocked with bottled water and is equipped with wifi and panoramic glass roof.

What is the cancellation policy?

If you cancel 14 days in advance of the tour there is no cancellation fee. Cancelling between 10 and 6 days in advance is a 50% cancellation fee. When cancelling with less than 6 days notice of the tour, there is a 100 % cancellation fee. Once on tour, or the tour is completed, no refunds are applicable for the tour or part thereof.

Are children welcome?

Children are more than welcome, provided they are at least 7 years of age or older. Proof of age may be requested and children under 145cms tall are not permitted on the tours. Please click on the link below to see state regulations regarding height of children travelling without a “Child Seat”.

Are their any extra costs?

Gratuities (optional)

What should I bring with me?

We operate in all weather conditions, please ensure that you dress appropriately and bring wet and cold weather clothing. Suitable walking shoes are recommended.

Where can I read all the terms and conditions?

Our full terms and conditions are available to read on the web site by following this link.

Why book the private Sydney tour with us?

  • We love Sydney and we’re proud to show it off.
  • Local tour guides with extensive local knowledge.
  • Commentary throughout the day in either English or Spanish.
  • Totally flexible Sydney tours, tailored to your desire.
  • Fully licensed and insured for private tours.
  • Visit locations that tour buses cannot get to.
  • All meals are included including morning and afternoon tea.
  • Free Wi-Fi and refreshments on board.
  • Travel in a luxury climate controlled SUV for your comfort.
  • Satisfaction guaranteed  5 star positive review from all of our clients.
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